OUR PROMISE

Peace of mind is priceless. Purchase tickets or new subscriptions with confidence knowing your ticket purchase is protected. If an event or performance is cancelled, you'll receive a full refund (including fees and any taxes).  Purchasing tickets allows Aventura Arts & Cultural Center to be a gathering place for all and continue to fulfill our mission to build community through the arts. Review our latest Health & Safety guidelines.

There are options if your event has been rescheduled or postponed. We understand if you can't make it and need to request a refund. Ticketholders can effortlessly transfer your tickets to friends and family. Check your event in your TM Account for details.

RESCHEDULED PERFORMANCES: If you have tickets to a performance that has been rescheduled, please keep your original tickets. All tickets will be honored on the new performance date. If you are unable to attend any of the performances listed below on the new date, you have options. Requests for refunds must be made before deadline by contacting Ticketmaster Customer Service through your TM Account, by phone at 800.653.8000 or by using  email or live chat online. See your event for more details.

POSTPONED PERFORMANCES: If you have tickets to a performance that has been postponed, please hold your tickets and wait for the new performance date to be announced. We understand you may not be able to attend, and we will contact ticketholders with information about receiving a refund or credit to attend another event.

If there is anything else we can help you with, please use the Contact Us form to receive the quickest response. For Frequently Asked Questions, click here.

Ticketmaster is the only official ticketing service of the Broward Center for the Performing Arts, Aventura Arts & Cultural Center and all its affiliated venues. Know who you are buying from when you purchase tickets. The Broward Center and its affiliated venues CANNOT PROVIDE REFUNDS, EXCHANGES OR CUSTOMER SERVICE information for tickets purchased from unauthorized websites, broker sites, or the secondary market.